Welcome to the Micro Entrepreneur Job Certificate Programme. This is a Job Qualification that was drawn from the Business Administration Level 2 NVQJ certification. It is designed for
persons who are desirous of developing the knowledge, skills and
attitudes necessary to operate as a micro entrepreneur as well
as persons who are working and already have the requisite knowledge,
skills and attitudes in the area and are desirous of obtaining
certification.
Welcome to the Customer Engagement Associate Programme. This is a Job Qualification that was drawn from the Customer Engagement Operations Level 1 NVQJ certification. It is designed for
persons who are desirous of developing the knowledge, skills and
attitudes necessary to work in a customer engagement environment as well as persons who are working and already have the requisite knowledge, skills and attitudes in the area and are desirous of obtaining certification.
Welcome to the Document Imaging Technician Programme. This
is a Job Qualification that was drawn from the Digitizing Services Level 1 NVQJ certification. It is designed for
persons who are desirous of developing the knowledge, skills and
attitudes necessary to work in an electronic records management environment as well
as persons who are working and already have the requisite knowledge,
skills and attitudes in the area and are desirous of obtaining
certification.
Welcome to the Fundamentals of Customer Engagement Programme. This is a customised certification that is designed for persons who are desirous of developing the knowledge, skills and attitudes necessary to conduct inbound and outbound customer engagement in a customer engagement environment. This includes: applying language and communication skills, communicating effectively in a customer engagement centre, working effectively with customers and others, developing keyboarding skills and operating a personal computer. The programme provides broad-based preparation for employment, enhanced employability and higher earning potential. It also provides a basis for matriculation and articulation.